{"id":2639,"date":"2022-10-06T10:05:37","date_gmt":"2022-10-06T10:05:37","guid":{"rendered":"https:\/\/www.adminbyrequest.com\/?page_id=2639"},"modified":"2026-01-24T21:40:49","modified_gmt":"2026-01-24T21:40:49","slug":"generic-ticketing-system","status":"publish","type":"page","link":"https:\/\/www.adminbyrequest.com\/en\/docs\/generic-ticketing-system","title":{"rendered":"Generic Ticketing System"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2639\" class=\"elementor elementor-2639\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e756289 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e756289\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-54acc06a\" data-id=\"54acc06a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7c0fa25e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7c0fa25e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-3330fc72\" data-id=\"3330fc72\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6b962e83 elementor-widget elementor-widget-heading\" data-id=\"6b962e83\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Documentation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20b9f59c elementor-widget elementor-widget-spacer\" data-id=\"20b9f59c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-559ce08b elementor-widget elementor-widget-text-editor\" data-id=\"559ce08b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tIntegrations &gt; <span style=\"color: #f07057;\">Generic Ticketing System<\/span>.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-94b8177 elementor-hidden-desktop elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"94b8177\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5fd1a7c2\" data-id=\"5fd1a7c2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1a2c61e2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1a2c61e2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3ac07d7e\" data-id=\"3ac07d7e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6186c736 elementor-widget elementor-widget-heading\" data-id=\"6186c736\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Documentation Menu<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-54c684b1\" data-id=\"54c684b1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-30823389 elementor-widget elementor-widget-tp-navigation-menu\" data-id=\"30823389\" data-element_type=\"widget\" data-widget_type=\"tp-navigation-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"plus-navigation-wrap text-right nav-menu69e1c4004e38c30823389\">\n\t\t\t<div class=\"plus-navigation-inner menu-hover main-menu-indicator-style-1 sub-menu-indicator-none plus-menu-style-1\"  data-menu_transition=\"style-1\" data-mobile-menu-click=\"yes\">\n\t\t\t\t<div id=\"theplus-navigation-normal-menu\" class=\"collapse navbar-collapse navbar-ex1-collapse\">\n\t\t\t\t\n\t\t\t\t\t<div class=\"plus-navigation-menu menu-horizontal  \">\n\t\t\t\t\t\t<ul id=\"menu-resources-side-nav\" class=\"nav navbar-nav yamm menu-hover-none  \"><li id=\"menu-item-18156\" class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-18156 plus-dropdown-menu-\" ><a title=\"Documentation Center Home\" href=\"https:\/\/docs.adminbyrequest.com\/home.htm\" data-text=\"Documentation Center Home\">Documentation Center Home<\/a><\/li>\n<li id=\"menu-item-23594\" class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23594 plus-dropdown-menu-\" ><a title=\"The Portal\" href=\"https:\/\/docs.adminbyrequest.com\/portal\/landing.htm\" data-text=\"The Portal\">The Portal<\/a><\/li>\n<li id=\"menu-item-18157\" class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-18157 plus-dropdown-menu-\" ><a title=\"Endpoint Privilege Management\" href=\"https:\/\/docs.adminbyrequest.com\/endpoints\/landing.htm\" data-text=\"Endpoint Privilege Management\">Endpoint Privilege Management<\/a><\/li>\n<li id=\"menu-item-23595\" class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23595 plus-dropdown-menu-\" ><a title=\"Secure Remote Access\" href=\"https:\/\/docs.adminbyrequest.com\/secure-remote-access\/landing.htm\" data-text=\"Secure Remote Access\">Secure Remote Access<\/a><\/li>\n<li id=\"menu-item-23596\" class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23596 plus-dropdown-menu-\" ><a title=\"Support\" href=\"https:\/\/docs.adminbyrequest.com\/support\/landing.htm\" data-text=\"Support\">Support<\/a><\/li>\n<li id=\"menu-item-23597\" class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23597 plus-dropdown-menu-\" ><a title=\"Compliance\" href=\"https:\/\/docs.adminbyrequest.com\/compliance\/comply-how-abr-helps.htm\" data-text=\"Compliance\">Compliance<\/a><\/li>\n<li id=\"menu-item-2543\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children animate-dropdown menu-item-2543 depth-0 dropdown plus-dropdown-menu-\" ><a title=\"Features\" href=\"#\" class=\"dropdown-toggle\" aria-haspopup=\"true\" data-text=\"Features\">Features<\/a>\n<ul role=\"menu\" class=\" dropdown-menu\">\n\t<li id=\"menu-item-24444\" class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-24444 plus-dropdown-menu-\" ><a title=\"Run As Admin\" href=\"https:\/\/docs.adminbyrequest.com\/features\/run-as-admin.htm\" data-text=\"Run As Admin\">Run As Admin<\/a><\/li>\n\t<li id=\"menu-item-13953\" class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-13953 plus-dropdown-menu-\" ><a title=\"Admin Session\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/admin-session\" data-text=\"Admin Session\">Admin Session<\/a><\/li>\n\t<li id=\"menu-item-23593\" class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23593 plus-dropdown-menu-\" ><a title=\"AI Approval\" href=\"https:\/\/docs.adminbyrequest.com\/features\/ai-approval.htm\" data-text=\"AI Approval\">AI Approval<\/a><\/li>\n\t<li id=\"menu-item-4711\" class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-4711 plus-dropdown-menu-\" ><a title=\"Machine Learning\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/machine-learning\" data-text=\"Machine Learning\">Machine Learning<\/a><\/li>\n\t<li id=\"menu-item-2537\" class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2537 plus-dropdown-menu-\" ><a title=\"Break Glass \/ LAPS\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/break-glass-account\" data-text=\"Break Glass \/ LAPS\">Break Glass \/ LAPS<\/a><\/li>\n\t<li id=\"menu-item-27662\" class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27662 plus-dropdown-menu-\" ><a title=\"Malware Detection\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/metadefender.htm\" data-text=\"Malware Detection\">Malware Detection<\/a><\/li>\n\t<li id=\"menu-item-2538\" class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2538 plus-dropdown-menu-\" ><a title=\"Clean Up Local Admins\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/clean-up-local-admins\" data-text=\"Clean Up Local Admins\">Clean Up Local Admins<\/a><\/li>\n\t<li id=\"menu-item-2546\" class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2546 plus-dropdown-menu-\" ><a title=\"Device Owner\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/device-owner\" data-text=\"Device Owner\">Device Owner<\/a><\/li>\n\t<li id=\"menu-item-4709\" class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-4709 plus-dropdown-menu-\" ><a title=\"Endpoint MFA\/SSO\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/endpoint-mfasso\" data-text=\"Endpoint MFA\/SSO\">Endpoint MFA\/SSO<\/a><\/li>\n\t<li id=\"menu-item-23598\" class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23598 plus-dropdown-menu-\" ><a title=\"Support Assist\" href=\"https:\/\/docs.adminbyrequest.com\/endpoints\/Windows\/ui.htm#Requesting_Assistance\" data-text=\"Support Assist\">Support Assist<\/a><\/li>\n\t<li id=\"menu-item-23599\" class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23599 plus-dropdown-menu-\" ><a title=\"Mobile Application\" href=\"https:\/\/docs.adminbyrequest.com\/features\/mobile-app.htm\" data-text=\"Mobile Application\">Mobile Application<\/a><\/li>\n\t<li id=\"menu-item-14336\" class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-14336 plus-dropdown-menu-\" ><a title=\"ChatGPT\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/chatgpt\" data-text=\"ChatGPT\">ChatGPT<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-2562\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children animate-dropdown menu-item-2562 depth-0 dropdown plus-dropdown-menu-\" ><a title=\"Public API\" href=\"#\" class=\"dropdown-toggle\" aria-haspopup=\"true\" data-text=\"Public API\">Public API<\/a>\n<ul role=\"menu\" class=\" dropdown-menu\">\n\t<li id=\"menu-item-23600\" class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23600 plus-dropdown-menu-\" ><a title=\"API Overview\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/public-api.htm\" data-text=\"API Overview\">API Overview<\/a><\/li>\n\t<li id=\"menu-item-2587\" class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2587 plus-dropdown-menu-\" ><a title=\"Auditlog API\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/auditlog-api\" data-text=\"Auditlog API\">Auditlog API<\/a><\/li>\n\t<li id=\"menu-item-2591\" class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2591 plus-dropdown-menu-\" ><a title=\"Requests API\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/requests-api\" data-text=\"Requests API\">Requests API<\/a><\/li>\n\t<li id=\"menu-item-2589\" class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2589 plus-dropdown-menu-\" ><a title=\"Inventory API\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/inventory-api\" data-text=\"Inventory API\">Inventory API<\/a><\/li>\n\t<li id=\"menu-item-2588\" class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2588 plus-dropdown-menu-\" ><a title=\"Events API\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/events-api\" data-text=\"Events API\">Events API<\/a><\/li>\n\t<li id=\"menu-item-2590\" class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2590 plus-dropdown-menu-\" ><a title=\"PIN Code API\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/pin-code-api\" data-text=\"PIN Code API\">PIN Code API<\/a><\/li>\n\t<li id=\"menu-item-2585\" class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2585 plus-dropdown-menu-\" ><a title=\"API External Download\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/api-external-download\" data-text=\"API External Download\">API External Download<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-2595\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children animate-dropdown menu-item-2595 depth-0 dropdown plus-dropdown-menu-\" ><a title=\"Integrations\" href=\"#\" class=\"dropdown-toggle\" aria-haspopup=\"true\" data-text=\"Integrations\">Integrations<\/a>\n<ul role=\"menu\" class=\" dropdown-menu\">\n\t<li id=\"menu-item-23601\" class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23601 plus-dropdown-menu-\" ><a title=\"Active Directory\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/active-directory.htm\" data-text=\"Active Directory\">Active Directory<\/a><\/li>\n\t<li id=\"menu-item-27663\" class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27663 plus-dropdown-menu-\" ><a title=\"ADFS\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sso\/single-sign-on.htm#adfs\" data-text=\"ADFS\">ADFS<\/a><\/li>\n\t<li id=\"menu-item-27664\" class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27664 plus-dropdown-menu-\" ><a title=\"Entra ID\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sso\/entra-id.htm\" data-text=\"Entra ID\">Entra ID<\/a><\/li>\n\t<li id=\"menu-item-27665\" class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27665 plus-dropdown-menu-\" ><a title=\"Azure AD SSO\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sso\/single-sign-on.htm#azure\" data-text=\"Azure AD SSO\">Azure AD SSO<\/a><\/li>\n\t<li id=\"menu-item-2658\" class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2658 plus-dropdown-menu-\" ><a title=\"Generic Ticketing System\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/generic-ticketing-system\" data-text=\"Generic Ticketing System\">Generic Ticketing System<\/a><\/li>\n\t<li id=\"menu-item-24445\" class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-24445 plus-dropdown-menu-\" ><a title=\"Intune\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/intune.htm\" data-text=\"Intune\">Intune<\/a><\/li>\n\t<li id=\"menu-item-16957\" class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-16957 plus-dropdown-menu-\" ><a title=\"Jira\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/jira.htm\" data-text=\"Jira\">Jira<\/a><\/li>\n\t<li id=\"menu-item-27666\" class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27666 plus-dropdown-menu-\" ><a title=\"MetaDefender\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/metadefender.htm\" data-text=\"MetaDefender\">MetaDefender<\/a><\/li>\n\t<li id=\"menu-item-23602\" class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23602 plus-dropdown-menu-\" ><a title=\"Microsoft Sentinel\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sentinel\/overview.htm\" data-text=\"Microsoft Sentinel\">Microsoft Sentinel<\/a><\/li>\n\t<li id=\"menu-item-23603\" class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23603 plus-dropdown-menu-\" ><a title=\"Microsoft Teams\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/teams\/overview.htm\" data-text=\"Microsoft Teams\">Microsoft Teams<\/a><\/li>\n\t<li id=\"menu-item-23604\" class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23604 plus-dropdown-menu-\" ><a title=\"Mobile Application\" href=\"https:\/\/docs.adminbyrequest.com\/features\/mobile-app.htm\" data-text=\"Mobile Application\">Mobile Application<\/a><\/li>\n\t<li id=\"menu-item-27667\" class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27667 plus-dropdown-menu-\" ><a title=\"Okta SSO\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sso\/single-sign-on.htm#okta\" data-text=\"Okta SSO\">Okta SSO<\/a><\/li>\n\t<li id=\"menu-item-16506\" class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-16506 plus-dropdown-menu-\" ><a title=\"Power BI\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/power-bi\" data-text=\"Power BI\">Power BI<\/a><\/li>\n\t<li id=\"menu-item-23605\" class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23605 plus-dropdown-menu-\" ><a title=\"Public API\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/public-api.htm\" data-text=\"Public API\">Public API<\/a><\/li>\n\t<li id=\"menu-item-27668\" class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27668 plus-dropdown-menu-\" ><a title=\"SAML\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sso\/single-sign-on.htm#saml\" data-text=\"SAML\">SAML<\/a><\/li>\n\t<li id=\"menu-item-27669\" class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27669 plus-dropdown-menu-\" ><a title=\"SCIM (Azure AD)\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sso\/scim.htm#azure\" data-text=\"SCIM (Azure AD)\">SCIM (Azure AD)<\/a><\/li>\n\t<li id=\"menu-item-27670\" class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27670 plus-dropdown-menu-\" ><a title=\"SCIM (Okta)\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sso\/scim.htm#okta\" data-text=\"SCIM (Okta)\">SCIM (Okta)<\/a><\/li>\n\t<li id=\"menu-item-23606\" class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23606 plus-dropdown-menu-\" ><a title=\"ServiceNow\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/servicenow\/overview.htm\" data-text=\"ServiceNow\">ServiceNow<\/a><\/li>\n\t<li id=\"menu-item-27671\" class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27671 plus-dropdown-menu-\" ><a title=\"Single Sign-On\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sso\/single-sign-on.htm\" data-text=\"Single Sign-On\">Single Sign-On<\/a><\/li>\n\t<li id=\"menu-item-27673\" class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-27673 plus-dropdown-menu-\" ><a title=\"Slack\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/slack\" data-text=\"Slack\">Slack<\/a><\/li>\n\t<li id=\"menu-item-27674\" class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-27674 plus-dropdown-menu-\" ><a title=\"Splunk\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/splunk\" data-text=\"Splunk\">Splunk<\/a><\/li>\n\t<li id=\"menu-item-27672\" class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-27672 plus-dropdown-menu-\" ><a title=\"Webhooks\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/webhooks\" data-text=\"Webhooks\">Webhooks<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"plus-mobile-nav-toggle navbar-header mobile-toggle\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mobile-plus-toggle-menu  plus-collapsed toggle-style-1\"  data-target=\"#plus-mobile-nav-toggle-nav-menu69e1c4004e38c30823389\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<ul class=\"toggle-lines\"><li class=\"toggle-line\"><\/li><li class=\"toggle-line\"><\/li><\/ul>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t<div id=\"plus-mobile-nav-toggle-nav-menu69e1c4004e38c30823389\" class=\"plus-mobile-menu   collapse navbar-collapse navbar-ex1-collapse plus-mobile-menu-content \">\n\t\t\t\t\t\t<div class=\"plus-mobile-menu\"><ul id=\"menu-resources-side-nav-1\" class=\"nav navbar-nav\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-18156 plus-dropdown-menu-\" ><a title=\"Documentation Center Home\" href=\"https:\/\/docs.adminbyrequest.com\/home.htm\" data-text=\"Documentation Center Home\">Documentation Center Home<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23594 plus-dropdown-menu-\" ><a title=\"The Portal\" href=\"https:\/\/docs.adminbyrequest.com\/portal\/landing.htm\" data-text=\"The Portal\">The Portal<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-18157 plus-dropdown-menu-\" ><a title=\"Endpoint Privilege Management\" href=\"https:\/\/docs.adminbyrequest.com\/endpoints\/landing.htm\" data-text=\"Endpoint Privilege Management\">Endpoint Privilege Management<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23595 plus-dropdown-menu-\" ><a title=\"Secure Remote Access\" href=\"https:\/\/docs.adminbyrequest.com\/secure-remote-access\/landing.htm\" data-text=\"Secure Remote Access\">Secure Remote Access<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23596 plus-dropdown-menu-\" ><a title=\"Support\" href=\"https:\/\/docs.adminbyrequest.com\/support\/landing.htm\" data-text=\"Support\">Support<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23597 plus-dropdown-menu-\" ><a title=\"Compliance\" href=\"https:\/\/docs.adminbyrequest.com\/compliance\/comply-how-abr-helps.htm\" data-text=\"Compliance\">Compliance<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children animate-dropdown menu-item-2543 depth-0 dropdown plus-dropdown-menu-\" ><a title=\"Features\" href=\"#\" class=\"dropdown-toggle\" aria-haspopup=\"true\" data-text=\"Features\">Features<\/a>\n<ul role=\"menu\" class=\" dropdown-menu\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-24444 plus-dropdown-menu-\" ><a title=\"Run As Admin\" href=\"https:\/\/docs.adminbyrequest.com\/features\/run-as-admin.htm\" data-text=\"Run As Admin\">Run As Admin<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-13953 plus-dropdown-menu-\" ><a title=\"Admin Session\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/admin-session\" data-text=\"Admin Session\">Admin Session<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23593 plus-dropdown-menu-\" ><a title=\"AI Approval\" href=\"https:\/\/docs.adminbyrequest.com\/features\/ai-approval.htm\" data-text=\"AI Approval\">AI Approval<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-4711 plus-dropdown-menu-\" ><a title=\"Machine Learning\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/machine-learning\" data-text=\"Machine Learning\">Machine Learning<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2537 plus-dropdown-menu-\" ><a title=\"Break Glass \/ LAPS\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/break-glass-account\" data-text=\"Break Glass \/ LAPS\">Break Glass \/ LAPS<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27662 plus-dropdown-menu-\" ><a title=\"Malware Detection\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/metadefender.htm\" data-text=\"Malware Detection\">Malware Detection<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2538 plus-dropdown-menu-\" ><a title=\"Clean Up Local Admins\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/clean-up-local-admins\" data-text=\"Clean Up Local Admins\">Clean Up Local Admins<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2546 plus-dropdown-menu-\" ><a title=\"Device Owner\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/device-owner\" data-text=\"Device Owner\">Device Owner<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-4709 plus-dropdown-menu-\" ><a title=\"Endpoint MFA\/SSO\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/endpoint-mfasso\" data-text=\"Endpoint MFA\/SSO\">Endpoint MFA\/SSO<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23598 plus-dropdown-menu-\" ><a title=\"Support Assist\" href=\"https:\/\/docs.adminbyrequest.com\/endpoints\/Windows\/ui.htm#Requesting_Assistance\" data-text=\"Support Assist\">Support Assist<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23599 plus-dropdown-menu-\" ><a title=\"Mobile Application\" href=\"https:\/\/docs.adminbyrequest.com\/features\/mobile-app.htm\" data-text=\"Mobile Application\">Mobile Application<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-14336 plus-dropdown-menu-\" ><a title=\"ChatGPT\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/chatgpt\" data-text=\"ChatGPT\">ChatGPT<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children animate-dropdown menu-item-2562 depth-0 dropdown plus-dropdown-menu-\" ><a title=\"Public API\" href=\"#\" class=\"dropdown-toggle\" aria-haspopup=\"true\" data-text=\"Public API\">Public API<\/a>\n<ul role=\"menu\" class=\" dropdown-menu\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23600 plus-dropdown-menu-\" ><a title=\"API Overview\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/public-api.htm\" data-text=\"API Overview\">API Overview<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2587 plus-dropdown-menu-\" ><a title=\"Auditlog API\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/auditlog-api\" data-text=\"Auditlog API\">Auditlog API<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2591 plus-dropdown-menu-\" ><a title=\"Requests API\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/requests-api\" data-text=\"Requests API\">Requests API<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2589 plus-dropdown-menu-\" ><a title=\"Inventory API\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/inventory-api\" data-text=\"Inventory API\">Inventory API<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2588 plus-dropdown-menu-\" ><a title=\"Events API\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/events-api\" data-text=\"Events API\">Events API<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2590 plus-dropdown-menu-\" ><a title=\"PIN Code API\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/pin-code-api\" data-text=\"PIN Code API\">PIN Code API<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2585 plus-dropdown-menu-\" ><a title=\"API External Download\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/api-external-download\" data-text=\"API External Download\">API External Download<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children animate-dropdown menu-item-2595 depth-0 dropdown plus-dropdown-menu-\" ><a title=\"Integrations\" href=\"#\" class=\"dropdown-toggle\" aria-haspopup=\"true\" data-text=\"Integrations\">Integrations<\/a>\n<ul role=\"menu\" class=\" dropdown-menu\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23601 plus-dropdown-menu-\" ><a title=\"Active Directory\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/active-directory.htm\" data-text=\"Active Directory\">Active Directory<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27663 plus-dropdown-menu-\" ><a title=\"ADFS\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sso\/single-sign-on.htm#adfs\" data-text=\"ADFS\">ADFS<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27664 plus-dropdown-menu-\" ><a title=\"Entra ID\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sso\/entra-id.htm\" data-text=\"Entra ID\">Entra ID<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27665 plus-dropdown-menu-\" ><a title=\"Azure AD SSO\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sso\/single-sign-on.htm#azure\" data-text=\"Azure AD SSO\">Azure AD SSO<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2658 plus-dropdown-menu-\" ><a title=\"Generic Ticketing System\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/generic-ticketing-system\" data-text=\"Generic Ticketing System\">Generic Ticketing System<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-24445 plus-dropdown-menu-\" ><a title=\"Intune\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/intune.htm\" data-text=\"Intune\">Intune<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-16957 plus-dropdown-menu-\" ><a title=\"Jira\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/jira.htm\" data-text=\"Jira\">Jira<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27666 plus-dropdown-menu-\" ><a title=\"MetaDefender\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/metadefender.htm\" data-text=\"MetaDefender\">MetaDefender<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23602 plus-dropdown-menu-\" ><a title=\"Microsoft Sentinel\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sentinel\/overview.htm\" data-text=\"Microsoft Sentinel\">Microsoft Sentinel<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23603 plus-dropdown-menu-\" ><a title=\"Microsoft Teams\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/teams\/overview.htm\" data-text=\"Microsoft Teams\">Microsoft Teams<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23604 plus-dropdown-menu-\" ><a title=\"Mobile Application\" href=\"https:\/\/docs.adminbyrequest.com\/features\/mobile-app.htm\" data-text=\"Mobile Application\">Mobile Application<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27667 plus-dropdown-menu-\" ><a title=\"Okta SSO\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sso\/single-sign-on.htm#okta\" data-text=\"Okta SSO\">Okta SSO<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-16506 plus-dropdown-menu-\" ><a title=\"Power BI\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/power-bi\" data-text=\"Power BI\">Power BI<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23605 plus-dropdown-menu-\" ><a title=\"Public API\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/public-api.htm\" data-text=\"Public API\">Public API<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27668 plus-dropdown-menu-\" ><a title=\"SAML\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sso\/single-sign-on.htm#saml\" data-text=\"SAML\">SAML<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27669 plus-dropdown-menu-\" ><a title=\"SCIM (Azure AD)\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sso\/scim.htm#azure\" data-text=\"SCIM (Azure AD)\">SCIM (Azure AD)<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27670 plus-dropdown-menu-\" ><a title=\"SCIM (Okta)\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sso\/scim.htm#okta\" data-text=\"SCIM (Okta)\">SCIM (Okta)<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23606 plus-dropdown-menu-\" ><a title=\"ServiceNow\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/servicenow\/overview.htm\" data-text=\"ServiceNow\">ServiceNow<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27671 plus-dropdown-menu-\" ><a title=\"Single Sign-On\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sso\/single-sign-on.htm\" data-text=\"Single Sign-On\">Single Sign-On<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-27673 plus-dropdown-menu-\" ><a title=\"Slack\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/slack\" data-text=\"Slack\">Slack<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-27674 plus-dropdown-menu-\" ><a title=\"Splunk\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/splunk\" data-text=\"Splunk\">Splunk<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-27672 plus-dropdown-menu-\" ><a title=\"Webhooks\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/webhooks\" data-text=\"Webhooks\">Webhooks<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t \n\t\t<style>@media (min-width:1025px){.plus-navigation-wrap.nav-menu69e1c4004e38c30823389 #theplus-navigation-normal-menu{display: block!important;}.plus-navigation-wrap.nav-menu69e1c4004e38c30823389 #plus-mobile-nav-toggle-nav-menu69e1c4004e38c30823389.collapse.in{display:none;}}@media (max-width:1024px){.plus-navigation-wrap.nav-menu69e1c4004e38c30823389 #theplus-navigation-normal-menu{display:none !important;}.plus-navigation-wrap.nav-menu69e1c4004e38c30823389 .plus-mobile-nav-toggle.mobile-toggle{display: -webkit-flex;display: -moz-flex;display: -ms-flex;display: flex;-webkit-align-items: center;-moz-align-items: center;-ms-align-items: center;align-items: center;-webkit-justify-content: flex-end;-moz-justify-content: flex-end;-ms-justify-content: flex-end;justify-content: flex-end;}.plus-navigation-wrap .plus-mobile-menu-content.collapse.swiper-container{display: block;}}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d5b3d2e elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"d5b3d2e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-798a639c\" data-id=\"798a639c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4c6022f4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4c6022f4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-53359720 elementor-hidden-tablet elementor-hidden-mobile\" data-id=\"53359720\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5663cbf0 elementor-widget elementor-widget-text-editor\" data-id=\"5663cbf0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"4395\" class=\"elementor elementor-4395\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b486c0c elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"b486c0c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bb43f51\" data-id=\"bb43f51\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-78db3ee elementor-widget elementor-widget-spacer\" data-id=\"78db3ee\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b5ab19 elementor-widget elementor-widget-tp-navigation-menu\" data-id=\"0b5ab19\" data-element_type=\"widget\" data-widget_type=\"tp-navigation-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"plus-navigation-wrap text-left nav-menu69e1c400547620b5ab19\">\n\t\t\t<div class=\"plus-navigation-inner menu-click main-menu-indicator-style-1 sub-menu-indicator-style-1 plus-menu-style-1\"  data-menu_transition=\"style-1\" data-mobile-menu-click=\"yes\">\n\t\t\t\t<div id=\"theplus-navigation-normal-menu\" class=\"collapse navbar-collapse navbar-ex1-collapse\">\n\t\t\t\t\n\t\t\t\t\t<div class=\"plus-navigation-menu menu-vertical  \">\n\t\t\t\t\t\t<ul id=\"menu-resources-side-nav-2\" class=\"nav navbar-nav yamm menu-hover-none  \"><li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-18156 plus-dropdown-menu-\" ><a title=\"Documentation Center Home\" href=\"https:\/\/docs.adminbyrequest.com\/home.htm\" data-text=\"Documentation Center Home\">Documentation Center Home<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23594 plus-dropdown-menu-\" ><a title=\"The Portal\" href=\"https:\/\/docs.adminbyrequest.com\/portal\/landing.htm\" data-text=\"The Portal\">The Portal<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-18157 plus-dropdown-menu-\" ><a title=\"Endpoint Privilege Management\" href=\"https:\/\/docs.adminbyrequest.com\/endpoints\/landing.htm\" data-text=\"Endpoint Privilege Management\">Endpoint Privilege Management<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23595 plus-dropdown-menu-\" ><a title=\"Secure Remote Access\" href=\"https:\/\/docs.adminbyrequest.com\/secure-remote-access\/landing.htm\" data-text=\"Secure Remote Access\">Secure Remote Access<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23596 plus-dropdown-menu-\" ><a title=\"Support\" href=\"https:\/\/docs.adminbyrequest.com\/support\/landing.htm\" data-text=\"Support\">Support<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23597 plus-dropdown-menu-\" ><a title=\"Compliance\" href=\"https:\/\/docs.adminbyrequest.com\/compliance\/comply-how-abr-helps.htm\" data-text=\"Compliance\">Compliance<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children animate-dropdown menu-item-2543 depth-0 dropdown plus-dropdown-menu-\" ><a title=\"Features\" href=\"#\" class=\"dropdown-toggle\" aria-haspopup=\"true\" data-text=\"Features\">Features<\/a>\n<ul role=\"menu\" class=\" dropdown-menu\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-24444 plus-dropdown-menu-\" ><a title=\"Run As Admin\" href=\"https:\/\/docs.adminbyrequest.com\/features\/run-as-admin.htm\" data-text=\"Run As Admin\">Run As Admin<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-13953 plus-dropdown-menu-\" ><a title=\"Admin Session\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/admin-session\" data-text=\"Admin Session\">Admin Session<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23593 plus-dropdown-menu-\" ><a title=\"AI Approval\" href=\"https:\/\/docs.adminbyrequest.com\/features\/ai-approval.htm\" data-text=\"AI Approval\">AI Approval<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-4711 plus-dropdown-menu-\" ><a title=\"Machine Learning\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/machine-learning\" data-text=\"Machine Learning\">Machine Learning<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2537 plus-dropdown-menu-\" ><a title=\"Break Glass \/ LAPS\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/break-glass-account\" data-text=\"Break Glass \/ LAPS\">Break Glass \/ LAPS<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27662 plus-dropdown-menu-\" ><a title=\"Malware Detection\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/metadefender.htm\" data-text=\"Malware Detection\">Malware Detection<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2538 plus-dropdown-menu-\" ><a title=\"Clean Up Local Admins\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/clean-up-local-admins\" data-text=\"Clean Up Local Admins\">Clean Up Local Admins<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2546 plus-dropdown-menu-\" ><a title=\"Device Owner\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/device-owner\" data-text=\"Device Owner\">Device Owner<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-4709 plus-dropdown-menu-\" ><a title=\"Endpoint MFA\/SSO\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/endpoint-mfasso\" data-text=\"Endpoint MFA\/SSO\">Endpoint MFA\/SSO<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23598 plus-dropdown-menu-\" ><a title=\"Support Assist\" href=\"https:\/\/docs.adminbyrequest.com\/endpoints\/Windows\/ui.htm#Requesting_Assistance\" data-text=\"Support Assist\">Support Assist<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23599 plus-dropdown-menu-\" ><a title=\"Mobile Application\" href=\"https:\/\/docs.adminbyrequest.com\/features\/mobile-app.htm\" data-text=\"Mobile Application\">Mobile Application<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-14336 plus-dropdown-menu-\" ><a title=\"ChatGPT\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/chatgpt\" data-text=\"ChatGPT\">ChatGPT<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children animate-dropdown menu-item-2562 depth-0 dropdown plus-dropdown-menu-\" ><a title=\"Public API\" href=\"#\" class=\"dropdown-toggle\" aria-haspopup=\"true\" data-text=\"Public API\">Public API<\/a>\n<ul role=\"menu\" class=\" dropdown-menu\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23600 plus-dropdown-menu-\" ><a title=\"API Overview\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/public-api.htm\" data-text=\"API Overview\">API Overview<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2587 plus-dropdown-menu-\" ><a title=\"Auditlog API\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/auditlog-api\" data-text=\"Auditlog API\">Auditlog API<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2591 plus-dropdown-menu-\" ><a title=\"Requests API\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/requests-api\" data-text=\"Requests API\">Requests API<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2589 plus-dropdown-menu-\" ><a title=\"Inventory API\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/inventory-api\" data-text=\"Inventory API\">Inventory API<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2588 plus-dropdown-menu-\" ><a title=\"Events API\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/events-api\" data-text=\"Events API\">Events API<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2590 plus-dropdown-menu-\" ><a title=\"PIN Code API\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/pin-code-api\" data-text=\"PIN Code API\">PIN Code API<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2585 plus-dropdown-menu-\" ><a title=\"API External Download\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/api-external-download\" data-text=\"API External Download\">API External Download<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children animate-dropdown menu-item-2595 depth-0 dropdown plus-dropdown-menu-\" ><a title=\"Integrations\" href=\"#\" class=\"dropdown-toggle\" aria-haspopup=\"true\" data-text=\"Integrations\">Integrations<\/a>\n<ul role=\"menu\" class=\" dropdown-menu\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23601 plus-dropdown-menu-\" ><a title=\"Active Directory\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/active-directory.htm\" data-text=\"Active Directory\">Active Directory<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27663 plus-dropdown-menu-\" ><a title=\"ADFS\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sso\/single-sign-on.htm#adfs\" data-text=\"ADFS\">ADFS<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27664 plus-dropdown-menu-\" ><a title=\"Entra ID\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sso\/entra-id.htm\" data-text=\"Entra ID\">Entra ID<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27665 plus-dropdown-menu-\" ><a title=\"Azure AD SSO\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sso\/single-sign-on.htm#azure\" data-text=\"Azure AD SSO\">Azure AD SSO<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2658 plus-dropdown-menu-\" ><a title=\"Generic Ticketing System\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/generic-ticketing-system\" data-text=\"Generic Ticketing System\">Generic Ticketing System<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-24445 plus-dropdown-menu-\" ><a title=\"Intune\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/intune.htm\" data-text=\"Intune\">Intune<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-16957 plus-dropdown-menu-\" ><a title=\"Jira\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/jira.htm\" data-text=\"Jira\">Jira<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27666 plus-dropdown-menu-\" ><a title=\"MetaDefender\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/metadefender.htm\" data-text=\"MetaDefender\">MetaDefender<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23602 plus-dropdown-menu-\" ><a title=\"Microsoft Sentinel\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sentinel\/overview.htm\" data-text=\"Microsoft Sentinel\">Microsoft Sentinel<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23603 plus-dropdown-menu-\" ><a title=\"Microsoft Teams\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/teams\/overview.htm\" data-text=\"Microsoft Teams\">Microsoft Teams<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23604 plus-dropdown-menu-\" ><a title=\"Mobile Application\" href=\"https:\/\/docs.adminbyrequest.com\/features\/mobile-app.htm\" data-text=\"Mobile Application\">Mobile Application<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27667 plus-dropdown-menu-\" ><a title=\"Okta SSO\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sso\/single-sign-on.htm#okta\" data-text=\"Okta SSO\">Okta SSO<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-16506 plus-dropdown-menu-\" ><a title=\"Power BI\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/power-bi\" data-text=\"Power BI\">Power BI<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23605 plus-dropdown-menu-\" ><a title=\"Public API\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/public-api.htm\" data-text=\"Public API\">Public API<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27668 plus-dropdown-menu-\" ><a title=\"SAML\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sso\/single-sign-on.htm#saml\" data-text=\"SAML\">SAML<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27669 plus-dropdown-menu-\" ><a title=\"SCIM (Azure AD)\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sso\/scim.htm#azure\" data-text=\"SCIM (Azure AD)\">SCIM (Azure AD)<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27670 plus-dropdown-menu-\" ><a title=\"SCIM (Okta)\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sso\/scim.htm#okta\" data-text=\"SCIM (Okta)\">SCIM (Okta)<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23606 plus-dropdown-menu-\" ><a title=\"ServiceNow\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/servicenow\/overview.htm\" data-text=\"ServiceNow\">ServiceNow<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27671 plus-dropdown-menu-\" ><a title=\"Single Sign-On\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sso\/single-sign-on.htm\" data-text=\"Single Sign-On\">Single Sign-On<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-27673 plus-dropdown-menu-\" ><a title=\"Slack\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/slack\" data-text=\"Slack\">Slack<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-27674 plus-dropdown-menu-\" ><a title=\"Splunk\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/splunk\" data-text=\"Splunk\">Splunk<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-27672 plus-dropdown-menu-\" ><a title=\"Webhooks\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/webhooks\" data-text=\"Webhooks\">Webhooks<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"plus-mobile-nav-toggle navbar-header mobile-toggle\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mobile-plus-toggle-menu  plus-collapsed toggle-style-1\"  data-target=\"#plus-mobile-nav-toggle-nav-menu69e1c400547620b5ab19\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<ul class=\"toggle-lines\"><li class=\"toggle-line\"><\/li><li class=\"toggle-line\"><\/li><\/ul>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t<div id=\"plus-mobile-nav-toggle-nav-menu69e1c400547620b5ab19\" class=\"plus-mobile-menu   collapse navbar-collapse navbar-ex1-collapse plus-mobile-menu-content \">\n\t\t\t\t\t\t<div class=\"plus-mobile-menu\"><ul id=\"menu-resources-side-nav-3\" class=\"nav navbar-nav\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-18156 plus-dropdown-menu-\" ><a title=\"Documentation Center Home\" href=\"https:\/\/docs.adminbyrequest.com\/home.htm\" data-text=\"Documentation Center Home\">Documentation Center Home<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23594 plus-dropdown-menu-\" ><a title=\"The Portal\" href=\"https:\/\/docs.adminbyrequest.com\/portal\/landing.htm\" data-text=\"The Portal\">The Portal<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-18157 plus-dropdown-menu-\" ><a title=\"Endpoint Privilege Management\" href=\"https:\/\/docs.adminbyrequest.com\/endpoints\/landing.htm\" data-text=\"Endpoint Privilege Management\">Endpoint Privilege Management<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23595 plus-dropdown-menu-\" ><a title=\"Secure Remote Access\" href=\"https:\/\/docs.adminbyrequest.com\/secure-remote-access\/landing.htm\" data-text=\"Secure Remote Access\">Secure Remote Access<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23596 plus-dropdown-menu-\" ><a title=\"Support\" href=\"https:\/\/docs.adminbyrequest.com\/support\/landing.htm\" data-text=\"Support\">Support<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23597 plus-dropdown-menu-\" ><a title=\"Compliance\" href=\"https:\/\/docs.adminbyrequest.com\/compliance\/comply-how-abr-helps.htm\" data-text=\"Compliance\">Compliance<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children animate-dropdown menu-item-2543 depth-0 dropdown plus-dropdown-menu-\" ><a title=\"Features\" href=\"#\" class=\"dropdown-toggle\" aria-haspopup=\"true\" data-text=\"Features\">Features<\/a>\n<ul role=\"menu\" class=\" dropdown-menu\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-24444 plus-dropdown-menu-\" ><a title=\"Run As Admin\" href=\"https:\/\/docs.adminbyrequest.com\/features\/run-as-admin.htm\" data-text=\"Run As Admin\">Run As Admin<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-13953 plus-dropdown-menu-\" ><a title=\"Admin Session\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/admin-session\" data-text=\"Admin Session\">Admin Session<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23593 plus-dropdown-menu-\" ><a title=\"AI Approval\" href=\"https:\/\/docs.adminbyrequest.com\/features\/ai-approval.htm\" data-text=\"AI Approval\">AI Approval<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-4711 plus-dropdown-menu-\" ><a title=\"Machine Learning\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/machine-learning\" data-text=\"Machine Learning\">Machine Learning<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2537 plus-dropdown-menu-\" ><a title=\"Break Glass \/ LAPS\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/break-glass-account\" data-text=\"Break Glass \/ LAPS\">Break Glass \/ LAPS<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27662 plus-dropdown-menu-\" ><a title=\"Malware Detection\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/metadefender.htm\" data-text=\"Malware Detection\">Malware Detection<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2538 plus-dropdown-menu-\" ><a title=\"Clean Up Local Admins\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/clean-up-local-admins\" data-text=\"Clean Up Local Admins\">Clean Up Local Admins<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2546 plus-dropdown-menu-\" ><a title=\"Device Owner\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/device-owner\" data-text=\"Device Owner\">Device Owner<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-4709 plus-dropdown-menu-\" ><a title=\"Endpoint MFA\/SSO\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/endpoint-mfasso\" data-text=\"Endpoint MFA\/SSO\">Endpoint MFA\/SSO<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23598 plus-dropdown-menu-\" ><a title=\"Support Assist\" href=\"https:\/\/docs.adminbyrequest.com\/endpoints\/Windows\/ui.htm#Requesting_Assistance\" data-text=\"Support Assist\">Support Assist<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23599 plus-dropdown-menu-\" ><a title=\"Mobile Application\" href=\"https:\/\/docs.adminbyrequest.com\/features\/mobile-app.htm\" data-text=\"Mobile Application\">Mobile Application<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-14336 plus-dropdown-menu-\" ><a title=\"ChatGPT\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/chatgpt\" data-text=\"ChatGPT\">ChatGPT<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children animate-dropdown menu-item-2562 depth-0 dropdown plus-dropdown-menu-\" ><a title=\"Public API\" href=\"#\" class=\"dropdown-toggle\" aria-haspopup=\"true\" data-text=\"Public API\">Public API<\/a>\n<ul role=\"menu\" class=\" dropdown-menu\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23600 plus-dropdown-menu-\" ><a title=\"API Overview\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/public-api.htm\" data-text=\"API Overview\">API Overview<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2587 plus-dropdown-menu-\" ><a title=\"Auditlog API\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/auditlog-api\" data-text=\"Auditlog API\">Auditlog API<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2591 plus-dropdown-menu-\" ><a title=\"Requests API\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/requests-api\" data-text=\"Requests API\">Requests API<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2589 plus-dropdown-menu-\" ><a title=\"Inventory API\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/inventory-api\" data-text=\"Inventory API\">Inventory API<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2588 plus-dropdown-menu-\" ><a title=\"Events API\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/events-api\" data-text=\"Events API\">Events API<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2590 plus-dropdown-menu-\" ><a title=\"PIN Code API\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/pin-code-api\" data-text=\"PIN Code API\">PIN Code API<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2585 plus-dropdown-menu-\" ><a title=\"API External Download\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/api-external-download\" data-text=\"API External Download\">API External Download<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children animate-dropdown menu-item-2595 depth-0 dropdown plus-dropdown-menu-\" ><a title=\"Integrations\" href=\"#\" class=\"dropdown-toggle\" aria-haspopup=\"true\" data-text=\"Integrations\">Integrations<\/a>\n<ul role=\"menu\" class=\" dropdown-menu\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23601 plus-dropdown-menu-\" ><a title=\"Active Directory\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/active-directory.htm\" data-text=\"Active Directory\">Active Directory<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27663 plus-dropdown-menu-\" ><a title=\"ADFS\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sso\/single-sign-on.htm#adfs\" data-text=\"ADFS\">ADFS<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27664 plus-dropdown-menu-\" ><a title=\"Entra ID\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sso\/entra-id.htm\" data-text=\"Entra ID\">Entra ID<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27665 plus-dropdown-menu-\" ><a title=\"Azure AD SSO\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sso\/single-sign-on.htm#azure\" data-text=\"Azure AD SSO\">Azure AD SSO<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-2658 plus-dropdown-menu-\" ><a title=\"Generic Ticketing System\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/generic-ticketing-system\" data-text=\"Generic Ticketing System\">Generic Ticketing System<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-24445 plus-dropdown-menu-\" ><a title=\"Intune\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/intune.htm\" data-text=\"Intune\">Intune<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-16957 plus-dropdown-menu-\" ><a title=\"Jira\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/jira.htm\" data-text=\"Jira\">Jira<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27666 plus-dropdown-menu-\" ><a title=\"MetaDefender\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/metadefender.htm\" data-text=\"MetaDefender\">MetaDefender<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23602 plus-dropdown-menu-\" ><a title=\"Microsoft Sentinel\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sentinel\/overview.htm\" data-text=\"Microsoft Sentinel\">Microsoft Sentinel<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23603 plus-dropdown-menu-\" ><a title=\"Microsoft Teams\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/teams\/overview.htm\" data-text=\"Microsoft Teams\">Microsoft Teams<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23604 plus-dropdown-menu-\" ><a title=\"Mobile Application\" href=\"https:\/\/docs.adminbyrequest.com\/features\/mobile-app.htm\" data-text=\"Mobile Application\">Mobile Application<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27667 plus-dropdown-menu-\" ><a title=\"Okta SSO\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sso\/single-sign-on.htm#okta\" data-text=\"Okta SSO\">Okta SSO<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-16506 plus-dropdown-menu-\" ><a title=\"Power BI\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/power-bi\" data-text=\"Power BI\">Power BI<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23605 plus-dropdown-menu-\" ><a title=\"Public API\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/public-api.htm\" data-text=\"Public API\">Public API<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27668 plus-dropdown-menu-\" ><a title=\"SAML\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sso\/single-sign-on.htm#saml\" data-text=\"SAML\">SAML<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27669 plus-dropdown-menu-\" ><a title=\"SCIM (Azure AD)\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sso\/scim.htm#azure\" data-text=\"SCIM (Azure AD)\">SCIM (Azure AD)<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27670 plus-dropdown-menu-\" ><a title=\"SCIM (Okta)\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sso\/scim.htm#okta\" data-text=\"SCIM (Okta)\">SCIM (Okta)<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-23606 plus-dropdown-menu-\" ><a title=\"ServiceNow\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/servicenow\/overview.htm\" data-text=\"ServiceNow\">ServiceNow<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom animate-dropdown menu-item-27671 plus-dropdown-menu-\" ><a title=\"Single Sign-On\" href=\"https:\/\/docs.adminbyrequest.com\/integrations\/sso\/single-sign-on.htm\" data-text=\"Single Sign-On\">Single Sign-On<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-27673 plus-dropdown-menu-\" ><a title=\"Slack\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/slack\" data-text=\"Slack\">Slack<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-27674 plus-dropdown-menu-\" ><a title=\"Splunk\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/splunk\" data-text=\"Splunk\">Splunk<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page animate-dropdown menu-item-27672 plus-dropdown-menu-\" ><a title=\"Webhooks\" href=\"https:\/\/www.adminbyrequest.com\/en\/docs\/webhooks\" data-text=\"Webhooks\">Webhooks<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t \n\t\t<style>@media (min-width:992px){.plus-navigation-wrap.nav-menu69e1c400547620b5ab19 #theplus-navigation-normal-menu{display: block!important;}.plus-navigation-wrap.nav-menu69e1c400547620b5ab19 #plus-mobile-nav-toggle-nav-menu69e1c400547620b5ab19.collapse.in{display:none;}}@media (max-width:991px){.plus-navigation-wrap.nav-menu69e1c400547620b5ab19 #theplus-navigation-normal-menu{display:none !important;}.plus-navigation-wrap.nav-menu69e1c400547620b5ab19 .plus-mobile-nav-toggle.mobile-toggle{display: -webkit-flex;display: -moz-flex;display: -ms-flex;display: flex;-webkit-align-items: center;-moz-align-items: center;-ms-align-items: center;align-items: center;-webkit-justify-content: flex-end;-moz-justify-content: flex-end;-ms-justify-content: flex-end;justify-content: flex-end;}.plus-navigation-wrap .plus-mobile-menu-content.collapse.swiper-container{display: block;}}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3e4c224c\" data-id=\"3e4c224c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cb1a138 elementor-widget elementor-widget-spacer\" data-id=\"cb1a138\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30c6af3e elementor-widget elementor-widget-text-editor\" data-id=\"30c6af3e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>Ticketing system integration<\/h1><p>This page goes through the process of setting up a ticketing system integration through emails from the Admin By Request service.<\/p><h2>Setting up ticketing system notification<\/h2><p>The Admin By Request service can push notifications to your ticketing system (such as ServiceNow) through emails. Because all ticketing systems are able to create a ticket based on emails, this solution will work with any ticketing system available. The way you set it up is by going to your settings and selecting the &#8220;Ticketing system&#8221; sub-tab under the &#8220;Emails&#8221; settings left-menu.<\/p><p><img decoding=\"async\" class=\"img-responsive center-block\" src=\"https:\/\/www.adminbyrequest.com\/images\/TicketSystem\/Menu.PNG\" \/><br \/>Cut down to the basics, all you have to do at first is to supply your ticketing system email address and click &#8220;Save&#8221;. Without doing anything further, you will now receive an email every time there is an approval request or a finished Run As Admin or Admin Session with all relevant information.<\/p><h2>Template designer<\/h2><p>As you can see above, this is a template system with dynamic tags. There is a default template that includes all information that is possible to include in the emails. On the right side, you can see a list of tags that you can use. Tags are replaced by actual values by the time an email is sent. For example, when you enter {UserFullName} in the template designer, this is replaced by the full name of the end user requesting or completing the operation.<\/p><h2>Voided lines<\/h2><p>When you enter a line like &#8220;Reason for denying: {DenyReason}&#8221;, this line will be removed, if there is no deny reason. This way, you can design a full template and by the time the email is sent, the service will automatically remove lines with empty tags. This also voids the need to have multiple templates for multiple events.<\/p><h2>Events<\/h2><p>Under the template designer field, there is a list of event checkboxes (see below). This determines, which events you subscribe to for your ticketing system. By default, you get an email, if you have approval on and user requests Run As Admin or an Admin Session and when a Run As Admin or an Admin Session finishes. Other events (request approved, request denied and starting) are not enabled by default, to avoid too many tickets in your ticketing system, in case you have not set up an inbound rule (see next section). The default two events will send an email when a user requests Run As Admin or an Admin Session, which means an administrator will have to approve the request in the portal or in the app. This makes sense because the end user is now waiting and there should be standard follow-up rule, if no one reacts. The other default event is when Run As Admin or an Admin Session is finishes. By this time, all information is available (such as which programs were installed) and therefore this should be considered the documentation of the elevation.<\/p><p><img decoding=\"async\" class=\"img-responsive center-block\" src=\"https:\/\/www.adminbyrequest.com\/images\/TicketSystem\/Events.PNG\" \/><\/p><h2>Matching the same ticket<\/h2><p>When you subscribe to more than one event, you would likely prefer that this updates the same ticket that was created by the first email relating to an Auditlog entry &#8211; versus getting a new ticket for every updating event. To avoid multiple tickets relating to the same Auditlog entry, you have to set up an inbound rule in your own ticket system. If you look at the first screenshot, you can see that the default email subject includes an Auditlog entry ID: &#8220;Admin By Request Ticket {ID}&#8221;. The tag &#8220;ID&#8221; is replaced by the Admin By Request Auditlog entry ID, also called Trace No. The way you can make your ticketing system recognize an Auditlog entry and update a ticket instead of creating a new ticket for every updating event would be:<\/p><ul><li>Set up an inbound email rule<\/li><li>Look for noreply@adminbyrequest.com as sender<\/li><li>Extract the Auditlog ID from the mail subject (or create a body tag)<\/li><li>Store the Auditlog ID with your ticket on first creation<\/li><li>Find existing ticket, if the ticket was created with this Auditlog ID and update<\/li><\/ul><p>If you look at a ticket in your ticketing system and see an Auditlog ID, you can click the filter button in the Admin By Request Auditlog view and enter this ID as &#8220;Trace No&#8221; to find the matching entry in the Admin By Request portal.<\/p><p><img decoding=\"async\" class=\"img-responsive center-block\" src=\"https:\/\/www.adminbyrequest.com\/images\/TicketSystem\/TraceNo.PNG\" \/><\/p><h2>Questions?<\/h2><p>If you have questions not answered on this page, please contact us using the chat or the contact menu at the top.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Documentation Integrations &gt; Generic Ticketing System. Documentation Menu Remote Access Features Run As Admin Admin Session AI Approval Machine Learning Break Glass \/ LAPS Malware Detection Clean Up Local Admins Device Owner Endpoint MFA\/SSO Support Assist Mobile Application ChatGPT Public API API Overview Auditlog API Requests API Inventory API Events API PIN Code API API [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"ppma_author":[9],"class_list":["post-2639","page","type-page","status-publish","hentry","entry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.6.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Documentation Integrations &gt; Generic Ticketing System. 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