The Trust Center
We take trust seriously.
Compliance Regulations & Standards
Third-Party Testing & Reviews
Secure Software Development
Comprehensive Business Continuity
Compliance Pack
We’ve made it easy to get your hands on all the necessary documentation needed for compliance checks at your organization. Our Compliance Pack contains all the docs that you’ve got access to on this page – download it below.
Note you're only getting Public documents in this Compliance Pack download. To access Protected documents as well, send us a request.
Public Documents
Anyone can get access to these docs. Click each one to download the individual PDF, or download all using the button.
How We Handle Your Data (SLA)
This document explains data flows and how we handle and protect your data.
Data Privacy Settings
The options for and consequences of disabling Personably Identifiable
Information (PII) collection.
Data Processing Agreement (DPA)
The General Data Protection Regulation compliance agreement - see how it protects you.
Cyber Essentials Certification
Certificate of Assurance of the UK Government National Cyber Crime Security Centre program.
Protected Documents
These documents are restricted. Get in touch with us at the link below to gain access.
You have access to protected documents. Click each one to download the individual PDF, or download all using the button.
SOC 2
Our Type II report demonstrating completion of the System and Organization Controls (SOC 2) framework.
CAIQ 4.0 Questionnaire
Cloud Security Alliance - Consensus Assessment Initiative Questionnaire (CAIQ).
Independent EPM Windows Penetration Test
Penetration test of our Windows Endpoint Privilege Management (EPM) by independent security company.
Independent EPM Mac Penetration Test
Penetration test of our Mac Endpoint Privilege Management (EPM) by independent security company.
Independent Secure Remote Penetration Test
Penetration test of Secure Remote Access by independent security company.
Independent Portal Penetration Test
Portal penetration test executed by an independent security
company.
company.
Independent Azure Review
A review of the Admin By Request service Azure setup by independent Microsoft Gold Partner.
Architectural Overview
This document provides a detailed overview of the architectural design of our software and systems.
Certificate of Insurance
Documentation outlining the insurance coverage for Admin By Request.
Customer Contingency Plan
An extensive action plan which explains what you can do to as a customer in the case of outages.
Financial Health Rating
An independent rating indicating the financial health of the company.
SOC 2
Our Type II report demonstrating completion of the System and Organization Controls (SOC 2) framework.
CAIQ 4.0 Questionnaire
Cloud Security Alliance - Consensus Assessment Initiative Questionnaire (CAIQ).
Independent EPM Windows Penetration Test
Penetration test of our Windows Endpoint Privilege Management (EPM) by independent security company.
Independent EPM Mac Penetration Test
Penetration test of our Mac Endpoint Privilege Management (EPM) by independent security company.
Independent Secure Remote Penetration Test
Penetration test of Secure Remote Access by independent security company.
Independent Portal Penetration Test
Portal penetration test executed by an independent security
company.
company.
Independent Azure Review
A review of the Admin By Request service Azure setup by independent Microsoft Gold Partner.
Architectural Overview
This document provides a detailed overview of the architectural design of our software and systems.
Public Documents
Anyone can get access to these docs. Hit the button on each one you want to download, or get all available documents by downloading our Compliance Pack above.
Protected Documents
These documents are restricted. Get in touch with us at the link below to gain access.
How We Handle Your Data (SLA)
This doc explains data flows and how we take care of
your data.
Data Privacy Settings
The options for and consequences of disabling Personably Identifiable
Information (PII) collection.
Terms & Conditions
The licensing agreement (SaaS contract) between your
organization and ours.
Data Processing Agreement (DPA)
The General Data Protection Regulation compliance
agreement - see how it protects you.
ISO 27001
Our certification in the International Organization
for Standardization 27001, ISMS.
Cyber Essentials Certification
Certificate of Assurance of the UK Government National
Cyber Crime Security Centre program.
Support SLA
Our goals in relation to providing support to customers regarding
problems with Admin By Request software.
SOC 2
Letter of Engagement by A-LIGN attesting
ongoing SOC 2 Type 2 examination.
CMMC
Letter of Engagement by Sentinel Blue attesting
ongoing CMMC 2.0 examination.
FedRAMP
FedRAMP Position Statement
Protected Documents
These documents are restricted. Get in touch with us at the link below to gain access.
Architectural Overview
Illustrates the architectural design of our software and systems.
Customer Contingency Plan
Explains what you can do to as customer in case of outages.
Certificate of Insurance
Documentation of proper insurance coverage for FastTrack Software.
Independent Endpoint Penetration Test
Penetration test of the endpoint software by independent security company.
Independent Azure Review
Review of Azure setup by independent Microsoft Gold Partner.
Independent Portal Penetration Test
Portal penetration test executed by independent security company.
CAIQ 4.0 Questionnaire
Cloud Security Alliance - Consensus Assessment Initiative Questionnaire (CAIQ).
Financial Health Rating
Independent rating of financial health.
Public Documents
How We Handle Your Data (SLA)
This doc explains data flows and how
we take care of your data.
we take care of your data.
Data Privacy Settings
The options for and consequences of disabling Personably Identifiable
Information (PII) collection.
Information (PII) collection.
Terms & Conditions
The licensing agreement (SaaS contract)
between your organization and ours.
between your organization and ours.
SecurityScorecard Vulnerability Scan
Documentation of our perfect 100% score obtained from the industry-standard
securityscorecard.com.
Data Processing Agreement (DPA)
The General Data Protection Regulation compliance
agreement - see how it protects you.
agreement - see how it protects you.
ISO 27001
Our certification in the International Organization
for Standardization 27001, ISMS.
for Standardization 27001, ISMS.
Cyber Essentials Certification
Certificate of Assurance of the UK Government National Cyber Crime Security Centre program.
Support SLA
Our goals in relation to providing support to customers regarding problems with Admin By Request software.
SOC 2
Letter of Engagement by A-LIGN attesting
ongoing SOC 2 Type 2 examination.
CMMC
Letter of Engagement by Sentinel Blue attesting
ongoing CMMC 2.0 examination
FedRAMP
FedRAMP Position Statement
Protected Documents
Architectural Overview
Illustrates the architectural design
of our software and systems.
of our software and systems.
Independent Endpoint Penetration Test
Penetration test of the endpoint software executed by
independent security company.
independent security company.
Independent Portal Penetration Test
Portal penetration test executed by
independent security company.
independent security company.
Customer Contingency Plan
Explains what you can do to as customer
in case of service outages.
in case of service outages.
Certificate of Insurance
Documentation of proper insurance
coverage for FastTrack Software.
coverage for FastTrack Software.
Independent Azure Review
Review of Azure setup by independent
Microsoft Gold Partner.
CAIQ 4.0 Questionnaire
Cloud Security Alliance - Consensus Assessment
Initiative Questionnaire (CAIQ).
Financial Health Rating
Independent rating of financial health.
