Best Value & Ease of Use 2023
Admin By Request has received the 2023 Best Ease of Use and Best Value badges from Gartner via verified reviewers on Capterra.
Company
A little bit About Us.
Who We Are
Get to know the people behind the product: we’re a global team delivering comprehensive security solutions, expanding markets, and introducing exciting new products.
You can find us at offices in San Francisco, New York, Chicago, London, Munich, New Zealand, Thailand, Denmark, Sweden, and Norway.
Our Mission
We aim to provide world-class, comprehensive, and secure privileged access management solutions to organizations of all sizes. Our SaaS-based PAM solution empowers businesses to protect their sensitive data and systems from cyber threats, while maintaining compliance and ease of use for their employees – all without sacrificing user productivity.
Focus Areas
Our main focus at Admin By Request is on people – who will be using this tool and how do we make it work best for them? We strive to form strong, ongoing relationships with our customers and provide next-level support – something we’re proud to be recognized for in the PAM space and by our clients.
They are by far the best tech support I have had the pleasure to work with and I have been an IT Manager for Almco Steel Products for 28 years now. By far the best purchase.
Excellent support. The issue was identified and while a solution was being worked on we workshopped various workarounds to remediate the problem. When the problem was solved the product was updated with the fix and we were offered early access to the update."
The Brand
We’ve made it easy to get your hands on all the necessary documentation needed for compliance checks at your organization. Our Compliance Pack contains all the docs that you’ve got access to on this page – download it below.
The Leadership Team
Executives
Senior Account Directors
Our History
FastTrack Software, parent company of Admin By Request, was formed 15 years ago between two colleagues-turned-friends in Aalborg, Denmark. Here’s the full story of how they became a global cloud-service provider.
Conception
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Early Days
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FastTrack Automation Studios
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Admin By Request
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Growth
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Present Day
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Where We're Going
Reaching New Markets
The end of 2022 saw expansion to the Irish market and 2023 is promising more of the same with new offices in Asia and Australasia. We're looking to forge new partnerships to help launch our brand into audiences who may not otherwise hear about Admin By Request, and we will continue to attend global conferences in various corners of the world.
Scaling the Business
The team has close to doubled over the past few years and in 2023 we're continuing to acquire sales, engineering, and software development talent to keep up with a growing customer base, as well as to enable us to continually provide new features, support, and software updates for our existing clients.
Expanding Product Suite
To date, we've focused on our core product, Admin By Request Privileged Access Management (PAM) solution. But 2023 is going to bring exiting new products to light - follow us on social media to make sure you don't miss out on what's to come.
