Secure Emergency Access Without Sacrificing Control
Enable instant, policy-driven break glass access with Admin By Request. Maintain Zero Trust integrity, even during an emergency.
The risk of uncontrolled privileged access
of data breaches involve compromised privileged credentials
CyberArk Global Advanced Threat Landscape Report 2023
average savings for organizations with mature Zero Trust
IBM Cost of a Data Breach Report 2023
fewer incidents reported after PAM implementation
Delinea State of Privileged Access Report 2023
fewer privilege escalation incidents using JIT access
Microsoft Azure Security Benchmark Report 2023
Break Glass Access Reimagined
Admin By Request gives IT teams the ability to configure “break glass” access in a secure, time-limited, and auditable way, supporting Zero Trust and least privilege.
Replace traditional shared admin accounts with policy-bound elevation
Capture every privileged action for future audits
Set conditions for when emergency access is allowed
Integrate with your edentity provider for consistent enforcement
Why Traditional Break Glass Methods Fail
Emergency admin accounts often bypass security workflows
Lack of visibility makes it impossible to enforce compliance or audit trails
No audit trail for emergency actions
Shared credentials violate Zero Trust principles
Static access makes compliance difficult
Layered Security That Reduces Ticket Volume
Admin By Request removed the need for standing admin access by enabling secure, time-limited elevation during emergencies. Authorized users can trigger break glass access only when truly necessary, reducing IT overhead and minimizing support tickets.
Request and Approval Layer
Users trigger emergency elevation requests through a secure, policy-driven workflow. Admins can predefine approval requirements or allow predefined emergency conditions to grant limited-time elevation.
Automated Threat Detection Layer
All files and commands run during an emergency session are scanned in real time by over 37 anti-malware engines via OPSWAT MetaDefender. Malicious payloads are intercepted before execution.
Logging and Auditability Layer
Every emergency session is fully logged and searchable, Admins can view what was done, by whom, and when. Suspicious actions (e.g., disabling antivirus or altering system settings) are automatically flagged.
Tailored Emergency Access Controls For Your Organization
Whether you’re supporting a technical user base or fielding basic software requests, Admin By Request gives you flexibility without weakening control.
Security First
For compliance-heavy environments, sensitive data, or high-risk environments:
- Auto-revoke after task completion
- SSO or MFA authentication
- Realtime alerts for installs or policy violations
- AI/ML auto-approval disabled
- Ideal for healthcare, finance, and critical infrastructure
Productivity First
For tech-savvy teams, senior personnel, or phased rollout environments:
- Allow pre-approved users to bypass approval
- Enable AI-based auto-approval for common tools
- Log everything, alert only on anomalies
- Flexible pre-approval workflows
- Ideal for developers, long term consultants, and businesses optimizing speed and scale
Whether you’re locked down or scaling back restrictions, Admin By Request puts you in control.
Smooth Integration. Minimal Disruption.
Admin By Request works seamlessly across remote environments with no heavy infrastructure changes:
Windows and macOS endpoints
Hybrid, remote, and cloud-first environments
Integrations with VPNs, RMM tools, IAM platforms (Azure AD, Okta)
Want to See Break Glass in Action?
Let us show you how easy we can make it to lockdown endpoints, speed up productivity, and stay complaint. Get in touch for a free, 30-minute demo or quote.
FAQs
What is break glass access in cybersecurity?
Break glass access refers to emergency privileged access that bypasses standard workflows to perform urgent tasks. Admin By Request provides secure, time-limited way to implement this without compromising Zero Trust.
How is emergency access logged?
All emergency sessions are recorded in real time. Logs include user identity, actions taken, timestamps, and any triggered alerts. Admins can review everything from the Admin By Request portal.
Can I configure approval policies for emergency access?
Yes. You can create specific rules for break glass scenarios, including pre-approved uses, elevated time limits, and after-hours access controls.
How does Admin By Request prevent abuse of emergency access?
Emergency sessions can be tied to strict audit trails, real-time alerts, mandatory authentication, and automatic revocation after task completion. You can also disable sensitive actions during elevation.
What platforms and tools does Admin By Request integrate with?
Admin By Request works across both Windows and macOS endpoints. It integrates with identity providers like Azure AD, Okta, and other IAM systems. It also connects with remote monitoring tools, ticketing systems, and SIEM platforms, making it easy to plug into your existing tech stack.
What if a user tried to bypass controls?
Admin By Request prevents unauthorized elevation, blocks unapproved software, and can require approval or MFA for sensitive actions. You stay in control at every step.
Is break glass access compliant witt Zero Trust principles?
Absolutely. Admin By Request enforces identity verification, session monitoring, and access expiration–ensuring even emergency access follows least privilege and accountability standards.
