Duplicate » admin by request

Why Integration Problems Shouldn’t Stop PAM Adoption

main

“We can’t do PAM yet. Our environment is too messy.”

We hear this often from IT teams who look at their infrastructure and see nothing but roadblocks. You’ve got Windows Server 2008 boxes that everyone’s afraid to touch, three different Active Directory forests from past acquisitions, proxy servers barely held together with scripts, and developers who insist they need permanent admin rights just to function.

The natural response is to wait until everything gets cleaned up first before implementing Privileged Access Management. But waiting for a clean environment means waiting forever, and your security risks aren’t taking a break while you sort things out.

Complex Environments are Actually Perfect for PAM

Enterprise IT environments aren’t the pristine systems you see in vendor demos. They’re the result of years of business decisions, budget constraints, acquisitions, emergency fixes, and “temporary” solutions that became permanent because nobody had time to do them right.

IT teams have been conditioned to think security solutions need perfect infrastructure because they’ve been burned by enterprise tools that promised easy deployment but required months of planning and flawless network conditions. These experiences create natural hesitancy around anything that sounds complex.

But PAM solutions built for real-world deployment are designed specifically for messy environments because that’s what actually exists. They work with your infrastructure as-is, not as you wish it could be.

» admin by request

How PAM Handles Your Infrastructure

Let’s take a closer look at how our Admin By Request solutions specifically work with the infrastructure you already have, because the details matter when you’re evaluating whether this will work in your environment.

Active Directory Integration

Active Directory environments are sometimes spread across multiple sites with organizational units that have accumulated over years. They have nested groups within other groups, service accounts scattered across different OUs, and security groups that were created for specific business needs but now serve unclear purposes. Group memberships have grown increasingly complex over time as requirements changed.

Admin By Request’s EPM solution doesn’t need you to fix any of that first. When installed in domain environments, it automatically removes the Domain Users group from the local administrator’s group and handles user admin rights removal from there. The client does all the work locally and caches AD groups and organizational units on each endpoint, so it keeps working even when domain controllers are unreachable.

This local caching approach solves reliability problems in distributed environments. When your branch office loses connection to the main data center, PAM policies stay in effect because everything needed is cached locally. When connectivity returns, the client syncs changes back automatically.

Network and Authentication Complexity

Many corporate networks have proxy servers, bizarre firewall rules, and routing configurations that work but would terrify anyone trying to document them. The endpoint client detects proxy settings automatically and configures itself accordingly. No manual network configuration, no special firewall rules, no network team meetings to plan custom routing.

Authentication setups are equally complex across most organizations. You might have ADFS handling some applications, Office 365 managing others, and legacy systems stuck on basic SAML authentication. Each system probably has its own quirks and configuration requirements that evolved over time.

Rather than forcing you to standardize everything on one approach (which would be a massive project), our platform supports all of these authentication methods simultaneously. If you’ve got Azure AD mixed in with your on-premises domain, the Azure AD Connector works with both at the same time, letting you secure cloud users while legacy domain machines keep working unchanged.

Start Gradually Instead of Solving Everything at Once

The biggest mistake in PAM implementation is trying to solve every integration challenge before you start. Most successful deployments begin with specific user groups or departments and expand gradually as you learn what works.

Sub-settings functionality lets you create different elevation policies for different groups without figuring out the perfect approach for everyone at once. IT administrators might get automatic approval for certain tools, while general users require manual approval. You can pilot with power users who need frequent admin access, then extend policies to other groups as you fine-tune the approach.

This gradual approach also helps with legacy application compatibility. Applications that legitimately require elevated privileges can be pre-approved based on file location, vendor certificate, or specific checksums. They’ll elevate automatically while maintaining security controls for unknown software.

For Admin By Request, OPSWAT MetaDefender integration provides real-time malware scanning during elevation attempts, checking files against databases from over 20 antivirus vendors before allowing elevated execution. Users can install legitimate software quickly while malicious files get blocked automatically.

» admin by request

Integration With Tools Your Team Already Uses

Your team has established workflows for security monitoring, ticket management, and daily operations. PAM needs to fit into these processes rather than forcing new tools and procedures. For our solution specifically:

REST APIs export data to SIEM systems like Splunk or Power BI through scheduled calls or real-time webhooks. PAM data flows into existing security dashboards without separate monitoring infrastructure.

Jira Service Management integration automatically creates tickets for elevation requests, while ServiceNow integration supports versions up to Yokohama (Q2 2025). Teams integration lets IT staff handle approvals within existing collaboration tools rather than learning new interfaces.

For device management, Intune integration deploys the solution across Windows and Mac devices using existing MDM workflows. Jamf provides similar capabilities for Mac environments. Our product enhances your current device management strategy instead of replacing it.

Why Waiting Costs More Than Starting

Focus on the real costs of continued delay rather than pursuing perfect deployment conditions. Every month without privilege controls means continued exposure to credential-based attacks and ongoing compliance gaps that auditors will keep flagging.

The integration complexity that seems overwhelming from the outside often resolves itself through practical deployment experience. Organizations consistently find that their environments are more compatible with PAM solutions than initial assessments suggested, especially when they start with limited scope and expand gradually.

Legacy infrastructure, mixed authentication systems, and network complexity aren’t exceptional circumstances that make PAM impossible. They’re the normal reality for most organizations, and that’s exactly what these solutions were designed to handle.

Frequently Asked Questions

Q: Can I test your solution on a few systems before a full deployment?

A: Yes. Admin By Request offers a free plan for up to 25 endpoints that you can use to test both our EPM and Secure Remote Access solutions in your environment without any commitment.

Q: How do you handle emergency situations when systems are offline?

A: Users can request one-time PIN codes from IT administrators for urgent offline elevation needs. The PIN system ensures emergency access while maintaining audit trails.

Q: Will PAM slow down our users or create help desk tickets?

A: Most legitimate software elevates automatically through pre-approved applications, machine learning that auto-approves previously vetted software, and AI approvals based on application popularity scores. Users only see Admin By Request prompts when attempting to run unknown or potentially risky software.

Q: Do we need special training for our IT staff?

A: The portal interface is designed to be intuitive, and approval workflows integrate with tools your team already uses (Teams, Jira, ServiceNow). Most IT staff can manage PAM without extensive training.

Q: How granular can we get with policies?

A: Very granular. You can set different policies by user groups, computer groups, specific applications, time of day, or even individual users if needed.

About the Author:

Picture of Pocholo Legaspi

Pocholo Legaspi

Pocholo Legaspi is a seasoned content marketer and SEO specialist with over nine years of experience crafting digital content that drives engagement and growth. With a background in tech and a Master’s in Business Informatics, he brings a data-driven approach to content strategy and storytelling.

Share this blog to your channels:

Lifetime Free Plan for 25 Endpoints,
No Strings Attached.

Fill out the form to create your account and get started.

Book a Demo

Orange admin by request circle tick logo. » admin by request